Ordering Info


Thank you for visiting Old Salem ® Online at shop.oldsalem.org

This site is owned and operated by:
Old Salem ®
730 South Poplar Street
Winston-Salem, NC 27101

Old Salem is a not-for-profit 501(c)(3) educational institution founded in 1950.

DELIVERY


Use the delivery chart to calculate shipping charges to each delivery address. All in-stock orders are shipped through the U.S. Postal Service to either a physical mailing address or a P.O. Box and should be received within 7-10 business days.

Up to $25.00 $11.95
$25.01 to $75.00 $13.95
$75.01 to $150.00 $17.95
$150.01 and over $21.95

Add $14.50 for shipments to Alaska, Hawaii, and U.S. Territories. International, over-sized boxes, or multiple packages per order are subject to additional shipping charges.

Prices do not include tax or shipping, and are subject to change without notice.

RETURN POLICY


If you need to return an item(s), please call or email us. You will have 30 days after delivery to receive a full refund, less shipping.

EXPRESS DELIVERY


Need to get a package there faster? It's almost never too late to place an order! Expedited delivery options require a street address in all 50 states and the recipient's phone number. Please call (877) 652-7253 for us to review available options and pricing.

FRIENDLY SERVICE


If you have questions, comments or suggestions, please call our customer service department at (877) 652-7253. We are open weekdays 9 a.m. – 5 p.m. EST. We may also be reached by sending us an email.

ORDER BY FAX


Send your toll-free fax to (888) 721-4138. Please note: if you fax your order more than once, it may result in multiple shipments. If you have concerns regarding your order, please call our Customer Service Department at (877) 652-7253.

ORDER BY MAIL


Complete your order and mail it to:
Old Salem Catalog
730 South Poplar Street
Winston-Salem, NC 27101

Please include your phone number in case we need to reach you for additional information. We accept checks and money orders. Please note that your payment must be received before your order will be shipped.

CORPORATE GIFTS


We are happy to assist our business and corporate customers with gift selection. Please contact our service department at (877) 652-7253 or email ncrutchfield@oldsalem.org.

If you are seeking just the right client gift, employee recognition, incentive, or award, we’re only a phone call away. We will be happy to help you select the perfect corporate gift from our website. When you are established with us as a corporate client, you will receive a discount on volume purchases.

PRIVACY MATTERS


We will only collect e-mail addresses or other personal identification information when you place an order, request a catalog, or send us an e-mail.

We do not make our customer e-mail addresses available to any other companies. We may contact our online customers when we have limited time offers, special values, updates when an item is being discontinued, or when we have a new item to feature.

SALES TAX


North Carolina residents, 6.75% sales tax will be added to all purchases, including shipping. Customers outside of North Carolina will be charged 6.75% sales tax on all purchases, including shipping, on orders shipping to addresses within North Carolina.